As a food and beverages manager, you need to possess excellent leadership qualities. You are essentially in charge of entire teams of chefs and beverage experts. You have to guide them, make sure they are performing their duties well, help solve their issues and motivate them. As a leader, you are tasked with optimizing your team and you can do this only by helping them give their best.
You will have to interact with the customers. So, you need to have a friendly approach. The customers should feel so comfortable that they keep coming back to your restaurant.
As a manager, you have to make sure you maintain perfect communication with employees and customers alike. Communication with your team is of utmost importance to make your customers’ dining experience flawless. It is also equally vital while dealing with customers - you need to understand their needs and work accordingly.
Food and beverage managers are in charge of creating work schedules, dealing with the food costs, pricing, etc. So it is essential to have excellent management skills to ensure smooth working of all. You will also conduct stock checks on a regular basis. This is to make sure that you do not run out of raw materials like vegetables and pulses. Also, you will create menus based on customer feedback. In case a dish is appreciated, you will create some more on similar lines.
In case there is an issue in the restaurant, you should be in a position to solve it. For example, if there is a conflict between two chefs, you should be able to tackle it amicably.
Being organized is one of the crucial things that food and beverage manager should possess. You should arrange the cleaning schedules and work time of each employee so that the restaurant functions smoothly.