After Class 10 all subjects as per scheme of studies and after class 12 with any subject as per scheme of studies, you can then obtain Diploma in Tourism and Travel Management/Hospitality Management/Hotel Management.
After Class 10 all subjects as per scheme of studies and after class 12 with any subject as per scheme of studies, you can then pursue Bachelor of Science in Hotel Management, Hospitality studies, Bachelor of Business Administration in Hospitality & Tourism or Bachelor of Tourism and Travel Management.
After class 10 all subjects as per scheme of studies and after class 12 with any subject as per scheme of studies, you can then pursue Bachelor of Science in Hotel Management, Hospitality studies, Bachelor of Business Administration in Hospitality & Tourism, Bachelor of Tourism and Travel Management or any other steam. Then, you can move on to postgraduate degree like Master of Science in Hotel Management, Tourism and Hospitality, Master of Business Administration in Hospitality Management, Travel and Tourism or Master of Tourism and Travel Management.
Hospitality Services Professionals work in hotels, resorts, guest houses or other similar facilities or in tourism sector to take care of guests.
Their work may include a lot of tasks or a particular type of tasks. Tasks may include welcoming guests, helping them to stay, offer various services, serve food and beverages, housekeeping, and so on.
What wil you do daily
Preparing budgets and monitoring revenues and expenses
Participating in the development of promotional and pricing strategies
Negotiating with the clients with regards to the use of facilities for banquets, conventions, receptions, tours, or any other use.
Recruiting and supervising the staff as well as overseeing the training procedures.
Setting work schedules for staff.
Displaying a proactive role in terms of culture, development, team management, skill development, etc.
Taking in reservations by using the hotel reservation system and therefore making sure that maximum occupancy is obtained.
Checking the guests in and out, which includes the task of preparing guest bills and authorizing payments.
Reporting and trying to remedy any kind of health or safety hazard
Arrange for the printing, production, and distribution of leaflets and brochures. production, printing and distribution of leaflets and posters
Ensuring that certain advertisements appear in selected media
Making visits to community groups to promote and encourage people to visit sites.
Ensuring that all the operating issues are being properly followed.
Promoting and marketing the business, even to niche markets
Resolving complaints of customers.
Active Listening: Giving full attention to what other people are saying, understanding the points being made by others, asking questions, etc.
Coordination: Skills in working together with other people to get things done.
Directing: Skills in directing others' actions to get things done.
Judgment and Decision Making: Skills in considering pros and cons of various decision alternatives; considering costs and benefits; taking appropriate and suitable decisions.
Problem Solving: Skills in analysis and understanding of problems, evaluating various options to solve the problems and using the best option to solve the problems.
Reading Comprehension: Skills in understanding written sentences and paragraphs in work related documents.
Service Orientation: Skills in or keen interest to help and assist people.
Supervising: Skills in Supervising and monitoring performance of others, businesses, and different projects.
Where will you work
Generally, people who are in hospitality services work throughout the week for 8 hours a day or more. It is a stressful job as you must keep your guests happy, and dissatisfied guests can make it a bit stressful.
Since hotels are open all the time, a manager (delegated or otherwise) must be on the call to remedy any problem.
A manager must stay in a hotel and respond to the calls or oversee other activities. For, travel agencies, 40-hours per week is a normal working hour. They generally work in an office but may have to travel.
Hotel General Manager
You will begin your career as an Executive Trainee with a salary of about Rs. 12,000-20,000 a month. After 3-5 years of experience, you may earn about Rs. 15,000-25,000 or more per month.
Middle-level managers with 6-12 years of experience, earn about Rs. 30,000-60,000 or more per month.
Senior level managers with 12-15 years or more experience, earn about Rs. 40,000-2,50,000 or even more per month.
For director-level positions in large companies, salaries vary between Rs. 2,50,000 - 10,00,000 or even more per annum.
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You should have a Basic Knowledge about Excel Formulas & Should have a Laptop with Internet Connection to perform all the tasks.